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DELIVERY & RETURNS

PRELOVED, DELIVERED.

We have a variety of shipping options including our speedy same day service in London which features delivery by bike.

Need something bespoke? Call us on 07801 535 153 and we'll make it happen.

UK DELIVERY

We offer click and collect from our Chelsea store for free, please collect items within 3 working days.

SHIPPING TYPE
Standard
Express
Same day (London weekdays only)
SHIPPING COST
£6
£12.50
£25
SHIPPING TIMES
3 - 5 working days
1 - 2 working days
Same day, order before 2pm

INTERNATIONAL DELIVERY

Items being delivered outside of the UK can now be subject to customs fees which will be the responsibility of the customer, regardless of whether the item is going to be returned. For specific delivery questions please contact us for a bespoke quote.

LOCATION
Europe
U.S.A
Hong Kong
U.A.E
ORDER VALUE
Upto £500
Upto £500
Upto £500
Upto £500
SHIPPING COST
£25
£25
From £45
From £45
SHIPPING TIMES
2 - 3 working days
2 - 5 working days
5 working days
5 - 7 working days

Items are tracked and
insured over £500

We re-use packaging to minimise
enviromental impact

We often deliver same day by bike to reduce emissions

NOT RIGHT? NOT A PROBLEM.

Try on your online order in the comfort of your own home and return within 7 days.

HOW TO RETURN

Contact us to let us know what you are returning on 07801 535 153 or sott@wearesott.com

Pack and ship your items to Sign of the Times, 5 Elystan Street, Chelsea, SW3 3NT, UK

We will issue a full refund to your card, or store credit for sale purchases (valid for 3 months) within 48 hours

Online returns must be made within 7 days. 

In store purchases are final. Please refer to our returns policy here