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By selecting us as an agent to sell your items, we promise to give you the highest level of service when selling with us and ask you to adhere to the below conditions:

1. TERM.

Our sales agreement will have a term of 6 months from the date of acceptance of all items approved by Sign of the Times to sell. Sign of the Times will act as an agent and at no point will take ownership of the goods. Sign of the Times reserves the right to return any and all items to the owner prior to the expiration of the sales agreement period. After 6 months if items have not sold the onus is on the seller to contact Sign of the Times to collect or have shipped back any unsold items.  

Should an item be discounted the sale of this discounted item will not affect the commission percentage earned by Sign of the Times. If you choose to collect an item before 30 days there will be a £10 surcharge / item to pay to cover our costs of photography and upload to the website. As Sign of the Times relies on a prompt turnover of stock anything not collected after 6 months will be further discounted until it is sold. If after further discounting an item has still not been sold or collected Sign of the Times reserves the right to send it to charity. This will be done without further notice to enable us to take more items in.


All consigned items must be delivered to Sign of the Times in excellent condition and must be of the highest quality, cleaned and “ready to sell”. You must disclose to Sign of the Times, prior to the acceptance of the item any flaws, damage, and/or alterations to the item, regardless of size or appearance. In cases where damage or alterations are not disclosed, Sign of the Times reserves the right to terminate the sales agreement at any time and without notice. Any cleaning or repair necessary will be charged back to you as the owner.


Sign of the Times and you the owner will mutually agree on a price before any item is made available for sale. If we have not heard from you within 24 hours of our suggested prices being sent we will proceed at the suggested prices. In cases where you do not specify a desired final sale price or ask Sign of the Times to send prices, Sign of the Times reserves the right to determine the final selling price of any and all items. Final sale prices will be determined based on brand, style, condition and market demand for the item. If the item is not collected after 12 months we will send it to charity to enable us to take in more items for sale. We discount in the following way: 30% after 2 months, half of orginal sale price after 4 months. If after 6 months the item has not been requested to be returned, collected or sold we will continue to discount in order to secure a sale. The sale of a discounted item will not affect the commission percentage earned by Sign of the Times. VAT is still payable on second hand goods this will be added on top of the mutually agreed price as well as a £15 handling charge.


Sign of the Times accepts only authentic designer items. You, as the owner, guarantee the authenticity of all items consigned with Sign of the Times. Any item delivered to Sign of the Times and deemed to be counterfeit by Sign of the Times or any qualified third party will be destroyed. If you receive payment for an item that is later deemed to be counterfeit you agree to repay the full amount received plus any other loss associated with its sale and return.


You, the owner of the item guarantee that you are the true and lawful owner of any and all items consigned to Sign of the Times. You agree to indemnify and hold harmless Sign of the Times for any damages arising from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including legal fees and costs, to the extent caused by or arising out of or relating to any unlawful ownership. You, the owner understands that Sign of the Times sells the item as an agent and that any excess of the ultimate selling price over the amount recorded on your receipt is retained by Sign of the Times as commission; you further understand that the title does not at any stage pass to Sign of the Times and remains with you, the owner through out.  You agree that if for any reason the police suspect your goods to be stolen, we will be expected to pass on any relevant information without informing you.


You can drop or ship your items (tracked, insured and enclosing your details) to our Chelsea store:  5 Elystan Street, London, SW3 3NT, UK. Please ensure that you have packaged your items well so they are protected and secure whilst in transit. Sign of the Times cannot accept liability for any loss or damage to items as a result of poor packaging. All shipments received from outside of the UK will be paid for by you, the owner of the items, and should include the pre-payment of all customs and excise fees (where applicable). Sign of the Times will not accept packages where customs and excise fees have not been pre-paid. By choosing to sell your items with Sign of the Times you do so at your own risk of loss, damage or theft at our store Sign of The Times, 5 Elystan Street, Chelsea, in transport or at an alternative Pop-up location. 


Should any item remain unsold at the end of the agreed period where Sign of the Times acts as your agent or if the sales period is terminated by either party, Sign of the Times will return your items to you at your request and any costs incurred by the delivery of items back to you will be borne by you. Items that are not claimed within 14 days following the end of the agreed 6 month selling period will, without notice, continue to be discounted until they are sold or sent to charity.


In all cases where your items are sold, you will receive a payment once the returns period has closed by bank transfer at the end of each calendar month. Bank transfers will go ahead whenever your account balance is over £20.



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